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FREE SHIPPING WORLDWIDE - see terms

Shipping

All pricing is in USD.

We offer free Express delivery on all orders Worldwide to standard shipping areas.

Your order will be sent using DHL or similar international express courier service.

Orders are shipped within 1-3 business days. Most orders are received within a week. Our shipping partners are reliable however as a result of Covid-19 shipping delays may occur. Please contact us if you require further shipping updates.

After your order is shipped, a tracking notification will be sent to your email. 

Please note with returned items any shipping fees charged are not reimbursed. If your order was eligible for free shipping the following amounts would be deducted from any refund: $10 (USD).

List of countries we ship to:

UK, USA, Hong Kong, China, Canada, EU, Japan, South Korea, Thailand, Singapore, UAE.

 

Please be aware that there may be an additional shipping fee applied to countries not listed above.If you have any questions about shipping to your area, or would like a quote, please contact us at customercare@realityeyewear.com to request a shipping quote.

 

Duties and Taxes:  Please note that your government or another entity in your country may impose a charge for custom and/or brokerage fees, duties and taxes on items shipped international. You would be responsible for paying custom fees on the shipment. Duties and taxes are determined by customs in the destination country. As we ship worldwide this means these fees vary depending on destination. Reality is not responsible for knowing the local customs duties and import policies for every country we ship to. We are not responsible for any of these charges.

SURCHARGES

Address correction charges

Please note that when completing online orders, it is your responsibility to provide us with the correct shipping and billing information. If the information you provided is incorrect, please contact us at customercare@realityeyewear.com, to request an amendment to your shipping address. All amendment requests must be made before your order has been dispatched.  Please be aware that if your order has been dispatched from our warehouse, a surcharge of $15 will be applied to correct your address with our couriers.

Remote area delivery 

Our standard shipping rates apply to all areas other than those designated as remote by our shippers. We cannot guarantee standard shipping to all areas. If your location is considered a remote area by our freight companies, we will contact you to discuss possible additional shipping costs.